Yes, nexAi offers powerful customization options to make your chatbot truly your own. You can easily tailor the welcome message, choose a custom avatar, and adjust the colors to align with your brand identity. Beyond visuals, nexAi allows you to define the chatbot’s personality and tone ensuring every interaction feels consistent with your brand’s voice. Whether you're aiming for professional, friendly, or playful, your bot will speak your language.
Yes, nexAi securely stores your chat history for full visibility and control. All interactions are accessible anytime through the History section of your chat bot’s control panel. You can easily review, export, or even set up real-time email notifications for new conversations helping you stay informed and responsive without missing a beat.
nexAi supports a wide variety of content formats to help you train your chatbot with ease. You can include PDF, DOC, DOCX, CSV, XLS. This flexibility ensures your chatbot can be trained on the most relevant and valuable information from your business.
Yes, nexAi allows you to create multiple chatbots, each tailored for a specific purpose. You can define a unique prompt for each bot, allowing you to fine-tune its behavior, tone, and functionality based on your needs whether it's for support, sales, research, or any other role. This means you can build distinct chatbot personas, each optimized for their specific tasks and target audiences.
Yes, you can upgrade or downgrade your plan at any time no long-term commitment required. We believe in flexibility, so you're free to adjust your plan as your needs change. Just keep in mind that downgrading will reduce access to certain features, and message allowances based on the new plan.
It’s quick and simple to install your nexAi chatbot. Just copy and paste a small snippet of code into your website, and the chatbot will appear instantly just like it does on our site. You can also choose alternative display options, such as embedded widgets, to suit your layout. Need help? Our team offers free installation support to make sure everything runs smoothly.
No , you need multiple chatbots to use on multiple websites.
Yes, we’re constantly improving with updates released almost daily.
We offer a free plan that includes a 7 day free trial for one user. so you can explore the power of it before deciding to upgrade.
Yes, We include a live chat handover feature for seamless human support. If the chatbot can't confidently answer a question, it can automatically prompt the user to connect with a human agent. As the chatbot owner, you’ll receive an instant notification and can jump in to take over the conversation in real time.
You can easily purchase additional message credits at any time through your Account dashboard. Or, if you need more regular usage, you can upgrade to a higher plan that includes a larger monthly allowance. Either way, you're always in control and your chatbot stays active.
Absolutely you can cancel your subscription after one month . While most of our users find great value in the time and cost savings delivered, you're never locked in. If you decide to cancel, you can do so easily from your account settings..
